Wednesday, March 24, 2010

How Do You Charge For An Audit?

Question:

I was referred by my friend about your FengShui services and would like to enquire as to your audit Fees that is way below the market price liked … Does it means to say you guys are under cutting the rest. Would your charges reflect that you guys are equal to those Junior Consultants from …? Would the level of your services be of compromised?

Answer:

First and foremost there is no standard Fee. Second, even if we agree to perform a preliminary audits, that doesn’t mean we ought to provide you a full service. We believed that some prefers to levy a hefty sum of Fee, so that the consumer will feel the pinch and would not go to another master, because of the Fee paid. We however, do not succumb to such a practice. We do not take FengShui as a Business Model, but a model of Humanity.

We only take in cases when: -

1) There is a Affinity between us and the consumer
2) Such work does not hamper our conscience
3) Such work does not results in us breaking other peoples’ FengShui


So, if you think you want to engage us, to test us out in a FengShui war, then kindly look for others. We are not interested.

We usually phase our work through different phases: -



1) Preliminary Audit – We charge by a token sum. Click HERE for enquiry. The reason being your case is also our storehouse of knowledge. We treat each and every case unique. For all purposes the issue raised must fall within our method of diagnosis, until such that it breaks the first hypothesis, and then it is our role, to re investigate such flaws in the first hypothesis. This is part Science of FengShui. We document every case. So, it is not only us doing you a favor, it is you also doing us a favor. That is Affinity. The token sum is only measurable for our means of compensating our out of pocket expenditure such as transportation within the Klang Valley. There is no valid reason why must we charge a hefty sum for such a preliminary audit, unless otherwise for a matter of greed and commercialization?

2) Recommendation Phase – If we see the situation as being on a charity basis, we would even return the token Fee and do it free of charge. This phase usually consists of us making a recommendation to the consumer. It is also a critical phase for us to decide of taking up the job or just denying taking up the job. Affinity again is at play. Here, we charge accordingly to the complexity of the case, Heaven’s will, consumer’s attitude and the affordability of the consumer themselves. We however do not take lump sum. This Fee will be broken down to another 3 installments, with the other 2 being paid at the following phases.


3) Setting Up Phase – We would set up accordingly and follow by a series of consultation with the consumers and their renovators. This also includes a series of email correspondence with even their appointed Architect or ID Consultants. Finally, we will choose a date to commence work. Upon commencement of setting out, the second installment would be paid out.







4) Completion Phase – Upon completion of physical work by the renovators or builders, we will be in presence to verify the setting. If everything goes well, we would follow up with the proposal of a moving in date. Here the final installment is to be paid up.








5) Review Phase – 1-3 reviews depending on case by case basis will be conducted Free of charge.












We practice such, so that at any phases of work, the consumer has the right to engage others if they are not satisfy with our performance. This, rarely happen. Such options may not be the best business model, but we are satisfied as long as we don’t owe anyone and our consciences are cleared. Similarly so, if it happens that we found out the consumers are being not so genuine in their dealings. We may also walk away in that situation. So, the arrangements are mutually beneficial and in no way, we see ourselves as being undercutting.

Again, we do not operate with a Business model that there are Hierarchy of Junior, Intermediate or Senior. Even our representatives are well trained for a specific performance, without the presence of the master. The risk of the lack of comfort would be eliminated by our group practices strategies. Very often than not, we would deliberate options rather than only solution so that quality of works would remain consistent through out.

We hope this will help in your evaluation.

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